How to Deliver Better Outcomes in the Time of a Crisis?
Updated: Jun 5, 2020
COVID-19 is a challenging time for us. The spread of this virus is affecting every level of society in many ways, which we have never seen. We are amid a global pandemic and finding new ways to manage our teams and business. Talent acquisition teams are adapting the new norm of hiring practices accordingly. Putting an immediate stop to face-to-face interviews and adopting virtual processes instead is the new start. Under the strange new circumstances, it’s imperative that we don’t lose the human touch.
Now we all have started working from home and have accepted this remote working. WFH will be the new norm for the foreseeable future for many of us.
In such events of crisis, the main focus needs to be on what is likely to come next and be ready for it. To do so, organizations should have a crisis management plan in place.
Let us have a look at the essential steps that we recommend organizations to take in the event of a business crisis.
1. Communicate Clearly:
Building a strong communication skill is the sign of a good leader, and it is what you need right now. Clear and transparent communication is essential in all business scenarios. It is even more critical in a crisis like this, where you need support from your employees and other regulatory authorities. Keeping up a constant communication will boost employee motivation and share the current situation of the organization with them. When you communicate with them, discuss all the facts and figures. This will remove the distance between employer and employee.
2. Empathize- Show your Human Side:
Organization is responsible for dealing with every human tragedy with empathy. It might not be easy to reach out to every individual for extending emotional support, but this is the need of the hour. Listen to them, try to resolve their concerns, and enrich them with the resources they need to be productive. Even a simple encouraging email from the management each day, which can include few tips like how to manage work from home, show your concern for them in this challenging time. All this is the role of a true leader and will help employees to put their extra effort into the growth of the organization at this time.
3. Take Benefits from the Abundance of Tools Online:
Recruiters have a vast choice of online tools that can help your business survive while most of the staff is working from home. Recruiters can adapt the techniques in their work. For recruitment, they can choose CandidateZip resume parser tool, which will help them to extract resumes/jobs data into their ATS/CRM quickly. Recruiters can easily set up this automated extraction process in three easy steps. This will allow recruiters to save time from data entry and increase their productivity.
A robust crisis management plan can also help organizations to ensure the well-being of their employees. The focus should be on keeping their resources protected and strengthen their ability to perform optimally.